PRIVACY POLICY
Effective Date: 20.06.2028

This Privacy Policy explains how Estate Mena ("Company", "we", "our", or "us") collects, uses, shares, and protects personal information when you visit or use https://estate-mena.com (the "Website").

By using the Website, you acknowledge that you have read this Privacy Policy.

1. WHO WE ARE
Estate Mena is an independent real estate brokerage and marketing website operated under the trade name Victor Sadygov Real Estate Brokerage - L.L.C - O.P.C.

Registered details:
- Economic Licence No.: CN-5026332
- Registry No.: 6059069
- Unified Registration No.: 101-2023-100161803
- Official Email: info@vs-realestate.com
- Official Mobile: +971567424248
- Address: Saadiyat North, Saadiyat Island, Abu Dhabi, UAE

2. INFORMATION WE COLLECT
We may collect the following categories of information:
- name
- email address
- phone number
- WhatsApp number
- message content
- preferred property or project
- budget or property preferences
- location preferences
- appointment or callback requests
- any information you submit through forms, chat tools, email, or messaging apps
- device and browser information
- IP address
- approximate location
- referral source
- browsing behavior on the Website
- cookie and analytics data

3. HOW WE COLLECT INFORMATION
We collect information when you:
- submit a form
- request a callback
- contact us by email or phone
- send us a WhatsApp message
- subscribe to updates
- browse the Website
- interact with cookies, analytics, or advertising tools

4. HOW WE USE INFORMATION
We may use your information to:
- respond to your inquiries
- provide brokerage and marketing services
- share project information
- arrange calls, meetings, or property consultations
- send service-related communications
- send marketing communications where permitted
- improve the Website and our services
- analyze traffic and user behavior
- measure advertising performance
- comply with legal obligations
- prevent fraud, abuse, or misuse

5. LEGAL BASES FOR PROCESSING
Depending on the situation and applicable law, we may process your data based on:
- your consent
- our legitimate business interests
- performance of a contract or steps taken at your request
- compliance with legal obligations

6. SHARING OF INFORMATION
We may share your information with:
- our staff and authorized representatives
- affiliated brokers or sales teams
- developers or project representatives when relevant to your inquiry
- service providers who help us operate the Website, analytics, forms, hosting, CRM, and communications
- advertising and measurement platforms, where enabled
- legal or regulatory authorities when required by law

We do not sell your personal information in the ordinary sense of the word.

7. COOKIES AND TRACKING
We may use cookies, pixels, tags, and similar technologies to:
- make the Website work properly
- remember preferences
- analyze traffic
- measure campaigns
- improve user experience
- support marketing and remarketing

For more information, see our Cookie Policy.

8. INTERNATIONAL TRANSFERS
Your information may be processed in countries outside your own, including the United Arab Emirates and other countries where our service providers operate.

Where required, we take reasonable measures to protect personal data during such transfers.

9. DATA RETENTION
We keep personal information only as long as reasonably necessary for the purposes described in this Policy, unless a longer retention period is required or permitted by law.

10. DATA SECURITY
We use reasonable technical and organizational measures to protect personal data.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. YOUR RIGHTS
Depending on your location and applicable law, you may have rights to:
- access your data
- correct inaccurate data
- request deletion
- object to certain processing
- withdraw consent
- request restriction of processing
- request data portability

To exercise your rights, contact us at info@vs-realestate.com.

12. MARKETING COMMUNICATIONS
If you agree to receive marketing communications, you may opt out at any time by using the unsubscribe method provided in the message or by contacting us directly.

13. CHILDREN
The Website is not intended for children under 18, and we do not knowingly collect personal data from children.

14. THIRD-PARTY WEBSITES
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

15. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The revised version will be posted on the Website with an updated effective date.

16. CONTACT US
If you have questions about this Privacy Policy or how we handle personal data, contact:
Victor Sadygov Real Estate Brokerage - L.L.C - O.P.C
Saadiyat North, Saadiyat Island, Abu Dhabi, UAE
info@vs-realestate.com
+971567424248